33820X Exam Dumps | Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set. Avaya Elite Multichannel

<< Prev Question Next Question >>

Question 22/38

Avaya Elite Multichannel (EMC) is a Microsoft Windows-based software feature set.
Avaya Elite Multichannel R6.6 integrates with MS Dynamics 365 in which two use cases? (Choose two.)

A. Microsoft Dynamics (thick client) embedded with Avaya Elite Multichannel APIs (channel controls)

B. Avaya Elite Multichannel agent desktop (thick client) and Microsoft Dynamics (thick client) embedded together on the agent desktop

C. Microsoft Dynamics (thin client) embedded with Avaya Elite Multichannel APIs (channel controls)

D. Avaya Elite Multichannel agent desktop (thick client) with Microsoft Dynamics web client

Question 22/38

LEAVE A REPLY

Download PDF File