A. The CCMA server does not have a Windows Language Pack installed for the language assigned to the supervisor's account in Access and Partition Management. You must either install the appropriate language pack or change the supervisor's language to a language that does have Windows language pack installed.

B. The URL for the CCMA server has not been added to the list of Trusted Sites in the supervisor's web browser. Add the CCMA URL to the list of Trusted Sites, then restart Internet Explorer and reconnect to the website.

C. The supervisor is connecting to the CCMA website while logged into the computer as a non-domain user. You must update the Anonymous access configuration for the default website to use the
"IUSR_SWC" credentials or ensure that all supervisors only use domain accounts when accessing CCMA.

D. The character encoding is set to an incorrect value in the supervisor's web browser. Set the encoding in Internet Explorer to "Western European" and then reload the website.