You are configuring Personal Station Access (PSA) in Communication Manager with the following settings: a/ Set TTI enabled = 'y', b/ Set PSA Associate code =*25' and dissociate code = '#25', c/Set security code for the station = '1234'. .
You activate the station by keying in the FAC for PSA, the station extension number,
'#', the security code of the station, and '#'. However, the station is not activated.
Which statement describes the issue to be addressed?