Home Apple Apple Service Fundamentals Apple.SVC-16A.v2018-09-24.q35 Question 12
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William states that the Ethernet ports do not function on his Mac Pro (Mid 2012) when plugged into the network at his office. He demonstrated that he knows how to connect Ethernet cables and was able to connect to the Internet on your known-good Ethernet network. You ran MRI and the computer passed all tests when run using either Ethernet port. What question should you ask the customer next?
Question List (35q)
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