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Question 30/60

To help define if an issue is in the Environmental problem space, which question can you ask your customer?

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Question List (60q)
Question 1: You must know the AppleCare name of an Intel iMac before per...
Question 2: Which of the following tools is used to hold the display ste...
Question 3: Which Mac Book Pro listed below can use USB 3 devices at ful...
Question 4: When replacing a MacBook Air (13-inch, Mid 2011) microphone,...
Question 5: Apple recommends a DIMM installation scheme for the Mac Pro ...
Question 6: Which of the following Mac Pro (Late 2013) parts has a slot ...
Question 7: Where can a technician find the serial number of an SSD that...
Question 8: You require additional information about a specific problem ...
Question 9: Which of the following is a best practice when handling the ...
Question 10: Which of the following utilities helps to diagnose wireless ...
Question 11: How many simultaneous connections are supported on AirPort E...
Question 12: Which of the following components should be removed when tes...
Question 13: Remaining residue from Very High Bond (VHB) adhesive should ...
Question 14: What is the maximum amount of memory that is supported in a ...
Question 15: What should be done to protect the Thunderbolt and USB 3 por...
Question 16: How do you reset the SMC of a MacBook Pro (Retina, 13-inch, ...
Question 17: Which of the following could indicate accidental damage when...
Question 18: Before leaving your bench to take a logic board to a storage...
Question 19: If an issue is in the Hardware problem space, which of the f...
Question 20: Which section of Apple Service Guide contains a diagram for ...
1 commentQuestion 21: Linda states that the fans on her MacBook Pro are intermitte...
Question 22: Which Mac mini listed below can use a USB 3devices at full s...
Question 23: Which of the following could indicate accidental damage when...
Question 24: How many soft cells does the battery in the Mac Book Pro (Re...
1 commentQuestion 25: To power on the system, which of the following can be used o...
Question 26: What color indicates that the Liquid Contact Indicators insi...
Question 27: Which of the following is NOT a good step to take when worki...
Question 28: What is the likely cause of an iMac (21.5-inch, Late 2013) p...
Question 29: Which component for Apple Service Toolkit is designed to hel...
Question 30: To help define if an issue is in the Environmental problem s...
Question 31: Examine the image. You have a cable with a connector of this...
Question 32: Which of the following is a valid electrical safety precauti...
Question 33: How many soft cells does the battery in the Mac Book Pro (Re...
Question 34: If the computer is experiencing any power issue, such as not...
Question 35: Apple recommends a DIMM installation scheme for the Mac Pro ...
Question 36: According to the Apple Troubleshooting theory, at what stage...
Question 37: What is the minimum version of OS X required required to use...
Question 38: Examine the image. (Exhibit) Why is it important to remove t...
Question 39: You are about to replace a MacBook Air (11-inch. Mid 2013) l...
Question 40: Which of the following measurements is an example of an appr...
Question 41: Which THREE of the following items are appropriate to use fo...
Question 42: You must know the AppleCare name of an Intel iMac before per...
Question 43: You are inspecting a MacBook Pro as part of your troubleshoo...
Question 44: What color indicates that the Liquid Contact Indicators insi...
Question 45: Which of the following is a valid electrical safety precauti...
Question 46: Which diagnostic component of AST should be used to test ima...
Question 47: The iMac (Late 2012, Early 2013, and Late 2013) display pane...
Question 48: What is the likely cause of an iMac (21.5-inch, Late 2013) p...
Question 49: Examine the image. (Exhibit) What is this service fixture us...
Question 50: How often should the ESD mat be cleaned?...
Question 51: Which of the following parts must be removed prior to replac...
Question 52: If the glass panel on an iMac or Thunderbolt Display is brok...
Question 53: Which of the following tools is a quick system-level diagnos...
Question 54: You are using a television attached to the HDMI port of a Ma...
Question 55: Identify the memory module technology used by the MacBook Ai...
Question 56: The Mac Pro (Late 2013) enclosure is made of the following p...
Question 57: You are inspecting a MacBook Pro as part of your troubleshoo...
Question 58: Which two components inside an iMac are energized if the com...
Question 59: William states that the Ethernet ports do not function on hi...
Question 60: Which of the following software tools can detect malfunction...