DEP-2025 Exam Dumps | A user forgot their password for their organization-owned Mac. Their Mac has FileVault turned on, and

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Apple.DEP-2025.v2025-10-03.q128
Question 110

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Question 110/128

A user forgot their password for their organization-owned Mac. Their Mac has FileVault turned on, and the key is escrowed to the MDM solution. What can the user use in macOS Recovery to reset their password?

A. Personal recovery key

B. Institutional recovery key

C. Secure token

D. Bootstrap token

Correct Answer: A

When FileVault is enabled, the encryption of the disk is tied to either user credentials or recovery keys. Apple documentation explains that thePersonal Recovery Key (PRK)is unique to each device and can be escrowed to the MDM solution. If a user forgets their password, the IT admin retrieves the PRK from the MDM and provides it to the user. In macOS Recovery, the PRK can then be used to unlock the disk and reset the account password. Institutional recovery keys exist for organizations but require certificate infrastructure and are less common in MDM workflows.
References:Apple Platform Security - "FileVault recovery keys"; Apple Platform Deployment - "Escrow recovery keys with MDM."

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