Explanation
Alibaba Cloud Monitor service is a service that monitors the running status of Alibaba Cloud resources and custom metrics, and provides alert notifications and data visualization features. A user receives an alert saying that the IOPS utilization rate for an ECS instance exceeds 80%, which means that the disk performance of the instance is reaching its limit and may affect the application performance. To handle the situation, the user may obtain help from Alibaba Cloud through the following methods:
Check ECS or CloudMonitor product documents: The user can check the official documentation of ECS or CloudMonitor to learn more about the concepts, features, operations, and best practices of these services. For example, the user can find the information about how to view the IOPS utilization rate of an ECS instance, how to optimize the disk performance of an ECS instance, and how to configure alert rules for CloudMonitor.
Open a ticket to Alibaba Cloud help desk: The user can open a ticket to Alibaba Cloud help desk to get technical support from Alibaba Cloud engineers. The user can choose the ticket type, severity, and product, and describe the problem in detail. The user can also attach screenshots or logs to the ticket to help the engineers diagnose the problem. The user can track the status and response of the ticket in the console.
Look for answers in Alibaba Cloud forum: The user can look for answers in Alibaba Cloud forum, which is a platform where Alibaba Cloud users can share their experiences, ask questions, and discuss topics related to Alibaba Cloud products and services. The user can search for relevant keywords or tags, browse the existing threads, or post a new question in the forum. The user can also interact with other users or Alibaba Cloud experts in the forum.
D. You cannot obtain any help from Alibaba Cloud is not a correct answer, as Alibaba Cloud provides various ways to help its users with their problems and questions. References: : [What is CloudMonitor? - CloudMonitor - Alibaba Cloud Documentation Center]. : [View the IOPS utilization of an ECS instance - CloudMonitor - Alibaba Cloud Documentation Center]. : [Optimize the disk performance of an ECS instance - Elastic Compute Service - Alibaba Cloud Documentation Center]. : [Configure alert rules - CloudMonitor - Alibaba Cloud Documentation Center].