Adobe Experience Manager (AEM) Communities is the appropriate module for customers who need to engage site visitors through interactive content such as blogs, Q&A forums, and event calendars. AEM Communities is designed to facilitate social engagement and community building by providing tools for creating and managing user-generated content. It includes features that enable organizations to foster interaction and enhance customer engagement through various social components.
Key Features of AEM Communities:
Blogs and Forums: AEM Communities supports blogs, discussion forums, and Q&A sections, allowing customers to create and manage community-driven content.
Event Management: It offers event calendar functionality, enabling organizations to inform users about upcoming events and facilitate community participation.
User Engagement and Social Interaction: AEM Communities is designed to increase user engagement by allowing visitors to interact, contribute content, and participate in discussions.
Adobe Experience Manager Reference:
AEM Communities is recommended for businesses that need to build and nurture online communities. Adobe's documentation on AEM Communities highlights its capabilities in supporting social features and facilitating interactions that build customer loyalty and engagement.