Definition of Focus Groups:
* Focus groups involve small groups of individuals discussing a specific topic under the guidance of a facilitator. This technique is used to gather qualitative insights through direct interaction and observation.
Why A is Correct:
* Observing employee interactions during a focus group provides rich, contextual data about attitudes, understanding, and engagement with fraud awareness training.
Why Other Options are Incorrect:
* B (Surveys):Collect quantitative data but lack interaction and observational opportunities.
* C (Anonymous feedback mechanisms):Useful for confidentiality but do not allow observation.
* D (Interviews):Individualized and do not involve group dynamics.