Whichpractices should financial institutions (FIs) adoptfor the process ofterminating customer relationships?
(Select Three.)
Correct Answer: B,C,D
Terminating customer relationships due toAML risksrequiresclear procedures and documentation.
* Option B (Correct):Astandardized termination procedureensurescompliance, fairness, and consistency.
* Option C (Correct):Afinal review of transactionshelps identifysuspicious activity before closure.
* Option D (Correct):Documenting termination decisionsprotects the FI fromlegal and regulatory risks.
* Option A (Incorrect):Whileclear communication is important, termination decisions should beconsistent and policy-driven.
* Option E (Incorrect):Customers should benotified appropriatelybut not necessarilyaftertermination.
Reference:FATF Risk-Based Approach Guidance for FIs, Wolfsberg Group Customer Exit Best Practices, FCA AML Guidance on De-risking.