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ServiceNow.CIS-FSM.v2024-10-17.q35.pdf
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Exam Question List
Question 1: Reactive, Planned, and Predictive are examples of what?...
Question 2: As it pertains to dynamic scheduling configuration, what are...
Question 3: How are dispatch groups that can be selected from work order...
Question 4: When using territory management, what can field service admi...
Question 5: As it pertains to the Agent Feedback feature, ServiceNow cal...
Question 6: What do administrators use to create questionnaires for work...
Question 7: What feature reorders an agent's tasks for the day as effici...
Question 8: Transfer order line tasks are used to move which type of rec...
Question 9: What is used to estimate distance and time to determine the ...
Question 10: As it pertains to scheduling, what considers time between ta...
Question 11: How are dispatch groups filtered in the lookup?...
Question 12: What is used to categorize different types of work for time ...
Question 13: What needs to be enabled in the field service configuration ...
Question 14: What can customer service agents use to create and view asso...
Question 15: As it pertains to time recording, what allows field agents t...
Question 16: As it pertains to dynamic scheduling configuration, matching...
Question 17: If geolocation is not enabled, the agent's starting position...
Question 18: When configuring dynamic scheduling, what can you use or cre...
Question 19: Which operational role is responsible for performing work on...
Question 20: When can work order tasks be dispatched?...
Question 21: In the Auto-Assignment Confirmation pop up window, what is t...
Question 22: What feature helps field agents by providing relevant knowle...
Question 23: Which of the following resources are critical for a successf...
Question 24: What happens to a task that cannot be auto-assigned because ...
Question 25: What state must a work order request be in to set dependenci...
Question 26: Where can dispatchers view real-time locations of agents?...
Question 27: In the context of time recording, "Out of office", "Meeting"...
Question 28: What can be used to send articles, notices, and announcement...
Question 29: Dependencies can only be set for work order tasks in which s...
Question 30: When a dynamic scheduling task filter's auto assignment freq...
Question 31: Assuming the reserve parts in agent stockroom configuration ...
Question 32: Which operational role is responsible for reviewing reports,...
Question 33: What can be used to separate field service management data, ...
Question 34: What state do work order tasks need to be in for dynamic sch...
Question 35: What can be used to send articles, notices, and announcement...
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