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Exam Code:1Z0-1064-21
Exam Name:Oracle B2B Service 2021 Implementation Essentials
Certification Provider:Oracle
Free Question Number:27
Version:v2022-02-14
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Exam Question List
Question 1: You have been asked about some of the features of CTI notifi...
Question 2: Identify the sequence of steps you must follow to disable th...
Question 3: Which six Digital Customer Service (DCS) parts can be modifi...
Question 4: A service agent can create tasks from different system areas...
Question 5: Identify two correctstatements about the way Visual Builder ...
Question 6: If you want to disable the ability to delete activities for ...
Question 7: Your Engagement Cloud site has had the knowledge function en...
Question 8: Which statement is correct when describing the process of ad...
Question 9: Which statement is correct when describing the process of ad...
Question 10: Which two options are true about reporting on milestones?...
Question 11: Your customer has informed you about a possible errorin the ...
Question 12: What three things should you do once you have established a ...
Question 13: Your client has already established a product catalog of sal...
Question 14: You are starting a new Engagement Cloud project implementati...
Question 15: Your customer wants to have a vertical MediaToolbar instead ...
Question 16: Which four actions does the REST API for Service Requests (S...
Question 17: Which three subobject functions are included in the REST API...
Question 18: You have enabled email acknowledgement and have created a co...
Question 19: Because of capacity issues in your Call Center, you have bee...
Question 20: Which three options are advantages of a structured approach ...
Question 21: Which two are required to publish a completed Digital Custom...
Question 22: Your customer has the following requirement: when filtering ...
Question 23: Immediately after your production deployment of Engagement C...
Question 24: To create a service request, you log in to Engagement Cloud,...
Question 25: Which four statements are correct about hotkeys for Action C...
Question 26: If you did not use the Reference Implementationtemplate for ...
Question 27: Your client needs to associate a product item to a product g...