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Exam Code:GCP-GCX
Exam Name:Genesys Cloud CX Certified Professional - Consolidated Exam
Certification Provider:Genesys
Free Question Number:66
Version:v2026-01-04
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Exam Question List
Question 1: Which of the following Genesys Cloud CX features helps ensur...
Question 2: Genesys Cloud CX tracks metric statistics in __________ minu...
Question 3: Which feature requires at least one single sign-on (SSO) int...
Question 4: Where do you add the list of IP or CIDR addresses which are ...
Question 5: Eva, a contact center supervisor, wants to determine agent p...
Question 6: Sam is in charge of handling incoming interactions that are ...
Question 7: Which of the following statements are true regarding the Gen...
Question 8: The_________for iOS leverages the form factor of iOS tablets...
Question 9: You suspect that one of your agents is not productive. Which...
Question 10: Select the types of Phone Trunks available in Genesys Cloud ...
Question 11: Your customizations in the interaction view remain in effect...
Question 12: You have just added a new document to Genesys Cloud CX, and ...
Question 13: Select the correct Telephony Connection Options from the lis...
Question 14: Why are Divisions important in an organization?...
Question 15: Select all the question types available while creating an Ev...
Question 16: Which of the following entities is used to ensure that peopl...
Question 17: If you have not created any additional templates, you will h...
Question 18: Which of the following statements are true? (Choose three.)...
Question 19: Policies automate repetitive quality management tasks. Which...
Question 20: The_________for iOS leverages the form factor of iOS tablets...
Question 21: Unused reports need to be disabled manually to prevent unnec...
Question 22: What is the correct statement about Divisions?...
Question 23: Which of the following statements is true regarding default ...
Question 24: Which view helps supervisors analyze performance issues with...
Question 25: Which of the following best defines the performance view for...
Question 26: _________ binds the numbering plan with the trunk....
Question 27: Which role is automatically assigned to a new user?...
Question 28: Which of the following add-on options are provided in Genesy...
Question 29: Carlos is an administrator who needs to extract data on a gr...
Question 30: What level of permissions does a user require to view the or...
Question 31: In which of these views would you see the amount of time an ...
Question 32: What options are available for exporting data from a view? C...
Question 33: Which of the following is NOT a feature of Genesys Cloud CX ...
Question 34: Genesys Cloud CX recommends that you deploy Edges in an N+1 ...
Question 35: Which of the following statements defines a critical questio...
Question 36: Where are Genesys Cloud CX call recordings stored by default...
Question 37: If you have not configured an email address to report issues...
Question 38: Amelia is changing departments within the organization and h...
Question 39: Which user role is required to perform the deployment and in...
Question 40: You can add more than one outbound route to the contact cent...
Question 41: The license used by a user is determined by the permissions ...
Question 42: Instant messaging costs are significantly less than long-dis...
Question 43: Files uploaded to the workspace can be shared with non-membe...
Question 44: Which of the following routes interactions based on an algor...
Question 45: Bullseye routing method relaxes the required skills as the s...
Question 46: Your company has just acquired a new building, and you have ...
Question 47: In Genesys Cloud CX, you can prevent users from calling U.S....
Question 48: What additional functionality does Communicate bring to Gene...
Question 49: What type of trunk would you configure to connect to AudioCo...
Question 50: Genesys Cloud CX ACD assigns interactions to the most approp...
Question 51: Which of the following Edge features provides client and ser...
Question 52: Which of the following reports display the number of interac...
Question 53: Which of the following statements about WebRTC phones is inc...
Question 54: How do you represent your organization when you contact the ...
Question 55: From the Interactions View, it is possible to access the det...
Question 56: Organizations with Communicate licenses can set up basic IVR...
Question 57: Which of the following are AND Evaluation Methods? (Choose t...
Question 58: Which options can be configured when setting up a queue? (Ch...
Question 59: Genesys Cloud CX is fully supported on which of the followin...
Question 60: You are preparing to deploy Genesys Cloud CX and need to ord...
Question 61: Select the categories of Prompts in Architect. (Choose two.)...
Question 62: Which report displays the length of each session for one or ...
Question 63: Which of following file formats are available to export a re...
Question 64: You can use Regular Expressions to create Number Plans...
Question 65: While Alex is monitoring queue reports, Sam deletes an inact...
Question 66: Under which container is Queue available?...