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Exam Code:220-1002
Exam Name:CompTIA A+ Certification Exam: Core 2
Certification Provider:CompTIA
Free Question Number:522
Version:v2023-03-24
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Exam Question List
Question 1: An end user submits a request for the IT specialist to insta...
Question 2: A help desk technician receives a call from a user who is ex...
Question 3: A technician Is completing the documentation for a major OS ...
Question 4: A user has installed two new drives in one of the computers ...
Question 5: A user's mobile device is losing its battery charge very qui...
Question 6: Ann. an external user, has received several calls from a com...
Question 7: A technician installs new software on a customer's Windows 8...
Question 8: Joe, a technician, has his daily plans forwarded to him by h...
Question 9: A user's smartphone is experiencing limited bandwidth when a...
Question 10: A client reports a laptop does not power on after a lightnin...
Question 11: Which of the following can be applied directly to an organiz...
Question 12: A desktop technician is responsible for the OS migration of ...
Question 13: A recent outbreak of a virus has uncovered that a company mu...
Question 14: A user's Windows laptop has become consistently slower over ...
Question 15: A technician is working on a desktop computer that is not pe...
Question 16: A technician is setting up a computer that needs to be confi...
Question 17: An administrator changed the lite permissions on a Linux ser...
Question 18: A small business has an open wireless network so vendors can...
Question 19: A technician is setting up network adapter settings on Windo...
Question 20: A recent outbreak of a virus has uncovered that a company mu...
Question 21: A proxy server is required for Internet access from a corpor...
Question 22: A technician just replaced a network copier's toner cartridg...
Question 23: A corporate network was recently infected by a malicious app...
Question 24: A wireless access point is going to be configured in a small...
Question 25: An end user is browsing the Internet when multiple browser p...
Question 26: A user's laptop screen goes black after five minutes of not ...
Question 27: A user's antivirus recently expired, so the user downloaded ...
Question 28: Ann a technician, operates a humanitarian relief business th...
Question 29: A technician is creating a network topology diagram. Which o...
Question 30: A technician is removing a virus from a user's Windows works...
Question 31: Which of the following can be applied directly to an organiz...
Question 32: A company wants to move the contents of its users' My Docume...
Question 33: A company seized an employee's laptop due to illegal activit...
Question 34: A customer's computer is having difficulty opening programs ...
Question 35: A technician is attempting to recover data from a damaged la...
Question 36: A technician is helping a remote user who has a Windows issu...
Question 37: A sales representative regularly modifies confidential files...
Question 38: A small office calls a technician to investigate some "inval...
Question 39: Which of the following forms of regulated data is MOST impor...
Question 40: Joe, a customer, has informed a Tier 2 help desk technician ...
Question 41: A user who is running Windows XP calls a technician to upgra...
Question 42: Which of the following identifies changes in the environment...
Question 43: A new security policy stores all remote access to network de...
Question 44: An end user contacts the help desk to report a browser issue...
Question 45: Which of the following is an authentication protocol that ca...
Question 46: Malware has been identified on a critical system that is cur...
Question 47: SIMULATION A Windows 7 machine appears to have a failure. Ev...
Question 48: Which of the following would MOST likely be connected to a c...
Question 49: A security administrator is developing workstation hardening...
Question 50: A technician is acquiring hardware devices and setting up a ...
Question 51: A technician is in the process of upgrading Windows 8 to Win...
Question 52: A desktop technician is attempting to upgrade several machin...
Question 53: A user's smartphone is making the camera shutter noise even ...
Question 54: Six months after a new version of an OS was released to the ...
Question 55: A project team is organized to implement a new wireless solu...
Question 56: A window appears on a user's screen stating the computer's f...
Question 57: SIMULATION A Windows 7 machine appears to have a failure. Ev...
Question 58: Joe, a customer, calls a technician to report a remote compu...
Question 59: A technician is encrypting the company's laptops using BitLo...
Question 60: A Linux system powers on but fails to complete the boot proc...
Question 61: A SOHO user calls a technician and wants to secure a home ne...
Question 62: A technician is configuring settings on a Windows PC and wan...
Question 63: A customer's computer is powered on and working, but the cus...
Question 64: A user's computer was infected with malware, and a technicia...
Question 65: A technician has set up a new computer for a customer and ne...
Question 66: A help desk technician needs to make administrative changes ...
Question 67: A technician just replaced a network copier's toner cartridg...
Question 68: A technician responds to a report that a user's desktop is o...
Question 69: Joe, a technician, is installing a new internet connection a...
Question 70: A user calls the help desk to report issues with a computer....
Question 71: A user's computer has been performing sluggishly The user re...
Question 72: A change advisory board authorized a setting change so a tec...
Question 73: Which of the following physical security measures is intende...
Question 74: A user reports that when opening a web browser the initial p...
Question 75: A user installed a new company-approved application on a Win...
Question 76: Which of the following OS types provides a lightweight optio...
Question 77: A computer becomes infected with malware, which manages to s...
Question 78: A technician just finished installing Windows 10 on a new co...
Question 79: A technician arrives on site to find that two users who have...
Question 80: A system administrator needs to submit a change request to t...
Question 81: A company is implementing multifactor authentication and req...
Question 82: A user's mobile device is losing its battery change very qui...
Question 83: A technician is cleaning up a warehouse and several old CRT ...
Question 84: An end user's laptop Is not as fast as when it was first pur...
Question 85: An administrator is setting up a Windows terminal server. Wh...
Question 86: Which of the following OS installation types would a technic...
Question 87: A technician has just finished installing a secondary OS on ...
Question 88: A technician is troubleshooting a PC that has been running s...
Question 89: Joe, a customer, calls a technician to report a remote compu...
Question 90: A user's computer is quick to boot up but very slow at login...
Question 91: A user installed a new company-approved application on a Win...
Question 92: A technician scans a computer for malware, and it comes back...
Question 93: A user turns on a new laptop and attempts to log in to speci...
Question 94: A technician is working on an infected computer that is curr...
Question 95: A project team is organized to implement a new wireless solu...
Question 96: A company needs to destroy several SSDs that contain sensiti...
Question 97: Joe, a user, calls the help desk from a coffee shop while on...
Question 98: Which of the following operating systems is based on UNIX so...
Question 99: A user contains the help desk the restore an application tha...
Question 100: Joe, a user, calls the help desk from a coffee shop while on...
Question 101: A technician has installed a server in a SOHO that is m a pu...
Question 102: Corporate management is concerned about the security of the ...
Question 103: Welcome to your first day as a Fictional Company. LLC helpde...
Question 104: Which of the following operating systems has versions for se...
Question 105: The IT department must ensure previously used passwords cann...
Question 106: A technician is attempting to recover data from a damaged la...
Question 107: An executive has contacted you through the help-desk chat su...
Question 108: A user spills a small amount of toner from a laser printer o...
Question 109: A user is surprised that a newly installed third-party smart...
Question 110: A customer's computer is powered on and working, but the cus...
Question 111: Which of the following steps should a technician take FIRST ...
Question 112: A company has several hard drives that contain old and irrel...
Question 113: A user is trying to install a very large .dmg file on a Wind...
Question 114: Corporate management is concerned about the security of the ...
Question 115: An end user reports a Windows computer is infected with a vi...
Question 116: Which of the following Windows Enterprise OS versions offers...
Question 117: A manager requests remote access to a server after hours and...
Question 118: A systems administrator created a policy that should create ...
Question 119: After completing a fresh Windows 7 installation for a custom...
Question 120: A customer is pressuring a project manager to get things don...
Question 121: A user is trying to find a file that contains a specific str...
Question 122: A technician is installing the Mac OS X operating system. Th...
Question 123: A customer reports that a phone's battery does not last as l...
Question 124: An end user set up a gaming server on an extra Windows PC. T...
Question 125: A technician has been asked to recommend antivirus software ...
Question 126: Which of the following installation methods will allow a tec...
Question 127: A user's personal settings are not saving, and a technician ...
Question 128: A technician is performing service on a computer and notices...
Question 129: After receiving a replacement smartphone. a corporate user i...
Question 130: A wireless access point is going to be configured in a small...
Question 131: Which of the following should be enacted to reduce a company...
Question 132: A technician needs to edit a protected .dll file but cannot ...
Question 133: Given the following batch file: (Exhibit) Which of the follo...
Question 134: The administrator needs to install Windows 8 on a workstatio...
Question 135: A technician is alerted to a virus on a PC. The technician i...
Question 136: While installing a hard drive in a server, the administrator...
Question 137: A technician responds to a call from a user who claims to ha...
Question 138: A user who is running Windows 10 logs into a machine and not...
Question 139: A technician has installed a second monitor for a customer, ...
Question 140: Which of the following wireless encryption standards uses 80...
Question 141: A technician has completed troubleshooting and repairing a n...
Question 142: A technician is in the process of removing a recently discov...
Question 143: While attempting to install a new program, an end user is no...
Question 144: Which of the following operating systems is based on UNIX so...
Question 145: Which of the following threats commonly relies on DNS poison...
Question 146: A user installed a new company-approved application on a Win...
Question 147: Which of the following operating systems has mandatory updat...
Question 148: Which of the following security tools can leverage the onboa...
Question 149: Ann, a customer, calls a technician and states that she is v...
Question 150: A remote user has reported a suspicious pop-up. and a techni...
Question 151: A technician is implementing multifactor authentication for ...
Question 152: A sales representative regularly modifies confidential files...
Question 153: A company brings in contractors several times a year to perf...
Question 154: A technician is creating a network topology diagram Which of...
Question 155: Which of the following operating systems utilizes the web br...
Question 156: Which of the following technologies is used by malicious emp...
Question 157: A technician is cleaning up a warehouse and has several old ...
Question 158: Which of the following security concepts can be overcome thr...
Question 159: Which of the following types filesystems is in use when data...
Question 160: A user has installed two new drives in one of the computers ...
Question 161: The management team has issued a new directive that states a...
Question 162: Which of the following BEST describes the purpose of an ESD ...
Question 163: Which of the following BEST describes the Guest account on a...
Question 164: When setting up new Windows PCs m a mixed network environmen...
Question 165: A SOHO user reports desktop applications are performing slow...
Question 166: Several mobile users are reporting issues connecting to the ...
Question 167: A SOHO technician recently moved some data from one server t...
Question 168: A technician is investigating connectivity issues over the c...
Question 169: An electrical fire starts in a PC on a crowded sales floor o...
Question 170: A technician needs to secure a SOHO network against unauthor...
Question 171: Ann, a user, received an email from an unknown source with a...
Question 172: A user is trying to access a popular email website but is be...
Question 173: A company would like to increase its security measures becau...
Question 174: A user is trying to access a popular email website but Is be...
Question 175: A technician wants to deploy a solution to manage a computer...
Question 176: Joe, a user, reports that several of his colleagues have rec...
Question 177: A user is attempting to open Outlook, Outlook seems to have ...
Question 178: A technician Is troubleshooting network connectivity and rec...
Question 179: A technician is tasked with configuring a computer for a vis...
Question 180: A customer recently lost data because it was accidentally de...
Question 181: A user is locked out of the local user account on a UEFI-bas...
Question 182: A user's corporate email is missing the shared inbox folders...
Question 183: A company brings in contractors several times a year to perf...
Question 184: Joe, a user, is unable to log into a laptop using his proper...
Question 185: A user's computer is suspected of hosting illegal files. The...
Question 186: A technician is removing a virus from a user's Windows works...
Question 187: A customer calls the help desk to report a computer that has...
Question 188: Which of the following is the maximum amount of RAM a comput...
Question 189: A technician is implementing multifactor authentication for ...
Question 190: A recent ransomware attack caused several datasets to be ina...
Question 191: An organization is developing testing schedules to ensure it...
Question 192: A user receives an email on a company smartphone. When tryin...
Question 193: A healthcare institute has asked the IT department to help p...
Question 194: A technician just finished using BiteLocker to Go. The techn...
Question 195: A user is unable to open a document on a shared drive from a...
Question 196: An administrator needs to uninstall an update on a Windows 7...
Question 197: A technician is setting up a new laptop for an employee who ...
Question 198: A vendor requires remote access to a specific server to main...
Question 199: A company is implementing multifactor authentication and req...
Question 200: During the firmware upgrade of a web server, a power outage ...
Question 201: A company wants to streamline the remote deployment of deskt...
Question 202: When working on a system, Joe, a technician, needs to preven...
Question 203: A recent security breach has caused a large company to audit...
Question 204: A technician deployed a new file server on the network. The ...
Question 205: An administrator wants to search a file on a Linux server fo...
Question 206: An end user who travels frequently receives a lot of span an...
Question 207: A technician is running updates on a Windows PC. Some of the...
Question 208: A technician scans a computer for malware, and it comes back...
Question 209: Which of the following would BEST support an 8TB hard drive ...
Question 210: When synchronizing a cell phone to an Exchange Email Server,...
Question 211: A new business will be using credit cards in a physical loca...
Question 212: A technician responds to a report that a user's desktop is o...
Question 213: An employee is unable to view in-office network folders whil...
Question 214: A folder has the share permissions of everyone - change, whi...
Question 215: An employee is taking a credit card payment over the phone, ...
Question 216: A customer has a Windows 7 x86 computer with 4GB of RAM and ...
Question 217: A technician needs to configure network shares on users' com...
Question 218: Joe, a user, is gelling replies to an email message he never...
Question 219: Which of the following is a reason to use WEP over WPA?...
Question 220: Joe, a user, calls the help desk from a coffee shop while on...
Question 221: A network administrator notifies a technician that the compa...
Question 222: Which of the following are best practices to avoid ESD-relat...
Question 223: A technician is repairing a computer. Which of the following...
Question 224: During the firmware upgrade of a web server, a power outage ...
Question 225: Which of the following Windows Enterprise OS version Offers ...
Question 226: Which of the following should be performed FIRST after disco...
Question 227: A technician has installed two new drives in a computer in t...
Question 228: A user has installed two new drives in one of the computers ...
Question 229: An administrator is creating a new user account and wants to...
Question 230: A folder is displayed in green in the tree of the local hard...
Question 231: A user has installed two new drives in one of the computers ...
Question 232: SIMULATION A user has installed two new drives in one of the...
Question 233: A technician is performing service on a computer and notices...
Question 234: Ann, a user, isattempting to log in to her email service for...
Question 235: When an employee logs in to a computer, access is automatica...
Question 236: A customer is having issues with an Android-based smartphone...
Question 237: A customer purchased a 3TB HDD to use with a Windows 7 PC an...
Question 238: A network administrator needs to be able to securely connect...
Question 239: A user's login screen does not look normal when booting the ...
Question 240: A technician is in the process of upgrading Windows 8 to Win...
Question 241: An administrator wants to search a file on a Linux server fo...
Question 242: A Microsoft application will not open when a user clicks on ...
Question 243: A technician needs to recommend a disaster recovery solution...
Question 244: A user's smartphone takes longer to access websites than it ...
Question 245: After a virus outbreak due to USB usage, a technician must d...
Question 246: An Android smartphone user constantly receives notices that ...
Question 247: A technician is installing an application on an Android syst...
Question 248: Which of the following is required to receive GPOs from a sy...
Question 249: An application that requires an x86 system typically is refe...
Question 250: Ann, a user, calls a technician and reports that her PC will...
Question 251: A company recently experienced a security incident in which ...
Question 252: Which of the following employs content filtering to prevent ...
Question 253: A technician needs to upgrade 20 PCs that have the same hard...
Question 254: A customer wants to format a 4TB external drive with a files...
Question 255: A technician is working on a Windows 10 PC that is running s...
Question 256: A technician needs to ensure users are prompted or warned wh...
Question 257: A technician needs to remediate an infected computer. Which ...
Question 258: A user's company phone was recently wiped. The user Is unsur...
Question 259: A technician is decommissioning a workstation that contains ...
Question 260: A technician is working on a Windows 10 PC that is running s...
Question 261: Which of the following security features is ONLY available i...
Question 262: A Chief Executive Officer (CEO) is giving a presentation at ...
Question 263: A technician performs a virus cleaning on a computer that ha...
Question 264: A technician configures a switch for an enterprise to use 80...
Question 265: Which of the following should be replaced after a voltage sp...
Question 266: A technician is PXE booting a computer. Which of the followi...
Question 267: A technician is working on an infected computer. After runni...
Question 268: A technician is installing an application on a Linux system ...
Question 269: Which of the following types of scripts would be seen on the...
Question 270: A technician found that an employee is mining cryptocurrency...
Question 271: A help desk technician needs to make administrative changes ...
Question 272: A technician is working on a computer that has the following...
Question 273: A technician is investigating the cause of a Windows 7 PC ru...
Question 274: A SOHO customer has recently experienced a major hurricane. ...
Question 275: A contract technician is working on a network printer when a...
Question 276: Following an incident, an administrator is gathering forensi...
Question 277: Which of the following are examples of possession authentica...
Question 278: A user calls a technician to report issues when logging in t...
Question 279: A systems administrator needs to reset a user's password bec...
Question 280: A user brings in a home desktop computer for cleaning. Upon ...
Question 281: A user calls a technician to report issues when logging in t...
Question 282: A user needs to replace an open-source software package with...
Question 283: A SOHO user calls a technician and wants to secure a home ne...
Question 284: An administrator created a connection to a private network u...
Question 285: A technician is investigating connectivity issues over the c...
Question 286: A technician is setting up a new laptop for a doctor to take...
Question 287: A company has just experienced a data breach that affected a...
Question 288: Ann, an end user, is utilizing a stylus on her tablet. The r...
Question 289: A technician needs to open a laptop chassis to perform an up...
Question 290: A user who is running Windows 10 logs into a machine and not...
Question 291: An administrator needs to create a new folder on a Windows P...
Question 292: A technician Is completing the documentation for a major OS ...
Question 293: Anetwork administrator wants to plan a major OS upgrade of t...
Question 294: An office manager emails a technical support contractor abou...
Question 295: Ann, an employee, recently reported to the company's IT tech...
Question 296: A user is trying to install a very large .dmg file on a Wind...
Question 297: A technician plugs a 16GB jump drive into a Windows PC, and ...
Question 298: A company requires multifactor authentication. When accessin...
Question 299: Which of the following allows for per-command authentication...
Question 300: A user reports unwanted pop-ups are appearing on a computer'...
Question 301: A technician needs to secure a SOHO network against unauthor...
Question 302: Which of the following is a reason to use WEP over WPA?...
Question 303: A user's Windows laptop has become consistently slower over ...
Question 304: Which of the following is protected data that can be found i...
Question 305: A user calls the help desk to report issues with multiple po...
Question 306: A systems administrator needs to add security to the server ...
Question 307: A technician is planning a new desktop rollout project for a...
Question 308: An analyst needs to identify the volumes configured for a wo...
Question 309: A company is implementing a work-from-home policy. As a resu...
Question 310: A small business, which is located in a Hood plain, wants a ...
Question 311: Which of the following variable types should be used to stor...
Question 312: A user is unable to print to the office's networked laser pr...
Question 313: A user downloaded a program from a website. After saving the...
Question 314: A Windows user is attempting to install a local printer and ...
Question 315: Ann, an employee, recently reported to the company's IT tech...
Question 316: A technician is troubleshooting a network connectivity issue...
Question 317: Which of the following technologies can be utilized in a wir...
Question 318: Ann, a user, calls the help desk regarding an issue on her l...
Question 319: A technician recently updated a printer driver on all the co...
Question 320: A network administrator needs to be able to securely connect...
Question 321: After setting up a replacement macOS device, Ann, a user, no...
Question 322: A network administrator has given a technician documentation...
Question 323: A technician has identified malware on a user's system. Whic...
Question 324: Welcome to your first day as a Fictional Company. LLC helpde...
Question 325: A technician was alerted by IT security of a potentially inf...
Question 326: Which of the following is a Device that stores a copy of a c...
Question 327: A technician is installing the latest OS on a user's system....
Question 328: A technician is installing the Mac OS X operating system. Th...
Question 329: A technician is installing a new SOHO wireless router and wa...
Question 330: A user is attempting to create a Windows fileshare on a Wind...
Question 331: A technician needs to deploy a remote access technology to b...
Question 332: A small business has an open wireless network so vendors can...
Question 333: Which of the following OS installation methods provides prev...
Question 334: A user's mobile social media application is sending emails o...
Question 335: An administrator is creating a new user account and wants to...
Question 336: Which of the following is a community-supported, open-source...
Question 337: A technician recently upgrade a leptop a replo's RAM from 2G...
Question 338: A user's PC has been running slowly. The user says there hav...
Question 339: Which of the following operating systems utilizes a web brow...
Question 340: A user calls the help desk to report an issue accessing a ne...
Question 341: A network support technician takes a call from an office man...
Question 342: A user's corporate email is missing the shared inbox folders...
Question 343: A technician is setting up a SOHO wireless network for a hea...
Question 344: A technician needs to edit a protected .dll file but cannot ...
Question 345: A user recently connected a Windows laptop to a free WiFi ho...
Question 346: A user attempts to log in to a Windows PC, but the computer ...
Question 347: A technician has been asked to recommend antivirus software ...
Question 348: Joe. a technician, receives notification that a share for pr...
Question 349: A user received a call from a bank to confirm a wire transfe...
Question 350: The Chief Executive Offer (CEO) of a company receives an ema...
Question 351: A technician is working at a help-desk form and receives a c...
Question 352: Which of the following authentication methods was designed t...
Question 353: A technician receives a call from an end user in the human r...
Question 354: Which of the following is used with WPA2-Enterprise to authe...
Question 355: A technician notices a workstation is connecting to an IP ad...
Question 356: An office computer has been infected with malware. Which of ...
Question 357: A customer is having issues with an Android-based smartphone...
Question 358: Which of the following installation methods will allow a tec...
Question 359: Which of the following account types account types enables a...
Question 360: A technician is installing Windows 7 64-bit OS on a VM but k...
Question 361: To which of the following should a technician ground an ESD ...
Question 362: Ann, an external user, has received several calls from a com...
Question 363: Which of the following would MOST likely be used by an attac...
Question 364: A user wants to ensure important documents are protected fro...
Question 365: A technician is setting up a computer that needs to be confi...
Question 366: A technician joined a computer to a Windows domain. The tech...
Question 367: A user recently browsed several online shopping sites on a c...
Question 368: Chief Information Officer (CIO) recently learned a critical ...
Question 369: A network administrator received a report that the disk stor...
Question 370: A technician has installed a second monitor for a customer, ...
Question 371: A user's computer is suspected of hosting illegal files. The...
Question 372: A technician is configuring a static IP address on a Windows...
Question 373: A technician has received new computers to upgrade the marke...
Question 374: A user ran updates on a Windows computer recently. Since the...
Question 375: A user's PC has become infected with malware that has a know...
Question 376: A user's computer reports it has many virus infections and d...
Question 377: A small office calls a technician to investigate some "inval...
Question 378: Which of the following is the MOST common method of allowing...
Question 379: A technician has been dispatched to resolve a malware proble...
Question 380: A SOHOcustomer has recently experienced a major hurricane. T...
Question 381: A technician is securing a Linux workstation. One of the req...
Question 382: A department in an organization set up a proxy server to man...
Question 383: A special type of ESD-safe vacuum cleaner may be necessary t...
Question 384: Ann, a user, is receiving automatic replies from some email ...
Question 385: A technician is running a Windows Update on a Windows 7 PC. ...
Question 386: Which of the following is a community supported, open source...
Question 387: A user's personal settings are not saving, and a technician ...
Question 388: A technician is troubleshooting a Windows machine that is un...
Question 389: A department in an organization set up a proxy server to man...
Question 390: A user wants to see the workstations present on the LAN in a...
Question 391: While working on a user's computer a technician notices no p...
Question 392: In an organization with a standardized set of installed soft...
Question 393: A MAC user's operating system became corrupted, and files we...
Question 394: A user is working with the command line interface on a Linux...
Question 395: A technician performed some maintenance on a server via remo...
Question 396: A technician is updating a Linux server that had been in sto...
Question 397: Which of the following should be done prior to installing re...
Question 398: A user received a brand new mobile device about six months a...
Question 399: A network administrator has implemented a new group policy o...
Question 400: A technician receives an invalid certificate error when visi...
Question 401: A technician recently removed a malware infection from a cli...
Question 402: A junior technician needs to obtain a list of all the proces...
Question 403: A user's mobile device is losing its battery change very qui...
Question 404: A technician needs to access the user Interface of a server ...
Question 405: A manager requests remote access to a server after hours and...
Question 406: Which of the following filesystems should be used for a new ...
Question 407: A technician must manually modify the HOSTS system file in o...
Question 408: An end user submits a request for the IT specialist to insta...
Question 409: A technician has completed troubleshooting and repairing a n...
Question 410: Joe, an employee, took a company-issued Windows laptop home,...
Question 411: In which of the following operating systems has the publishe...
Question 412: A security learn recommends a disaster recovery plan with th...
Question 413: A domain user logs into a computer and notices there are no ...
Question 414: Users are reporting web browsers are not working. A technici...
Question 415: A Chief Executive Officer (CEO) is giving a presentation at ...
Question 416: A company has recently experienced issues with unauthorized ...
Question 417: A user reports that since installing updates earlier that da...
Question 418: A user suspects a computer Is infected with malware. A techn...
Question 419: An administrator is setting up a Windows terminal server. Wh...
Question 420: A user contacts a technician to report issues with unwanted ...
Question 421: A technician has been tasked with installing a workstation t...
Question 422: A network administrator notifies a technician that the compa...
Question 423: A user in a SOHO wants to allow Joe, a remote technician, to...
Question 424: A user is requesting a solution that will prevent file corru...
Question 425: A user brings in a home desktop computer for cleaning. Upon ...
Question 426: A technician needs to remove malware from a Windows system. ...
Question 427: A user's mobile device appears to be losing battery life rap...
Question 428: A technician starts hard drive transfers in a SOHO that will...
Question 429: A technician was alerted by IT security of a potentially inf...
Question 430: A user ran updates on a Windows computer recently. Since the...
Question 431: A desktop technician is attempting to upgrade several machin...
Question 432: A technician logs on to a Linux computer and runs the follow...
Question 433: A technician Is troubleshooting network connectivity and rec...
Question 434: A customer has called the help desk because a word processin...
Question 435: A technician responds to a call from a user who claims to ha...
Question 436: A technician is dispatched to work on a computer that belong...
Question 437: A technician needs to install Windows 10 on a 4TB hard drive...
Question 438: A customer recently upgraded from Windows 7 to Windows 10. T...
Question 439: A technician is attempting to resolve an issue with a custom...
Question 440: A corporate network was recently infected by a malicious app...
Question 441: A user installed an application that now requires a license ...
Question 442: A business unit wants to upgrade the current version of its ...
Question 443: A Chief Financial Officer (CFO) who is returning from vacati...
Question 444: A remotely managed self-checkout machine in a retail store r...
Question 445: A new policy requires all users to log on to their corporate...
Question 446: Joe, a technician, has his daily plans forwarded to him by h...
Question 447: A technician is implementing multifactor authentication for ...
Question 448: A technician notices a Windows computer is running slowly. T...
Question 449: Joe, a user, notifies Ann, a technician, of a message that i...
Question 450: A user is trying to find a file that contains a specific str...
Question 451: A desktop technician needs to replace a laptop's SSD. Which ...
Question 452: A technician notices a workstation is connecting to an IP ad...
Question 453: A technician is looking for ways to recover a system in the ...
Question 454: A technician is reviewing system updates. Some of the update...
Question 455: A technician was contacted regarding an issue affecting hund...
Question 456: A company is creating a disaster recovery plan. Which of the...
Question 457: A smallbusiness has an open WiFi network for employees but d...
Question 458: A user is unable to get to any internal websites but can acc...
Question 459: A user has installed two new drives in one of the computers ...
Question 460: Users notify the help desk of an email that was just receive...
Question 461: A new policy requires all users to log on to their corporate...
Question 462: A user's computer was infected with malware, and a technicia...
Question 463: Following an incident, an administrator is gathering forensi...
Question 464: A user is attempting to install an application and receives ...
Question 465: A systems administrator creates a new folder in the user pro...
Question 466: A user is having trouble accessing websites on a computer. A...
Question 467: SIMULATION A user has installed two new drives in one of the...
Question 468: Which of the following is the BEST method to secure a smartp...
Question 469: A user's smartphone is making the camera shutter noise even ...
Question 470: A technician is troubleshooting vendor-specific software. Wh...
Question 471: A user calls the corporate help desk to report a malware det...
Question 472: An employee contacts the help desk because the battery in a ...
Question 473: Ann, a user, is setting up a new mobile phone, and the phone...
Question 474: A recent ransomware attack caused several datasets to be ina...
Question 475: Welcome to your first day as a Fictional Company. LLC helpde...
Question 476: A technician is working at a help desk firm and receives a c...
Question 477: Which of the following operating systems utilizes the web br...
Question 478: A user has reported that a computer is running extremely slo...
Question 479: Given the following batch file: (Exhibit) Which of the follo...
Question 480: Joe. a technician, receives notification that a share for pr...
Question 481: A user is unable to access certain files fram a specific fol...
Question 482: A customer is setting up a new cable modem and wireless rout...
Question 483: A MAC user's operating system became corrupted, and files we...
Question 484: A technician is setting up network adapter settings on Windo...
Question 485: A technician is working at a help-desk form and receives a c...
Question 486: An executive has contacted you through the help-desk chat su...
Question 487: A network administrator notifies a technician that the compa...
Question 488: A technician is troubleshooting a computer that has been inf...
Question 489: A user calls a technician to report issues when logging in t...
Question 490: An end user submits a request for the IT specialist to insta...
Question 491: Which of the following attack types exploits vulnerabilities...
Question 492: Joe, an end user, just changed his network password. A pop-u...
Question 493: Joe, a mobile device user, reached his monthly quota of data...
Question 494: A help desk technician receives a call from a user stating a...
Question 495: The Chief Executive Officer at a bank recently saw a news re...
Question 496: A technician wants to write a script that will check data li...
Question 497: A network administrator has given a technician documentation...
Question 498: A customer calls the help desk to report an intermittent dim...
Question 499: A user reports unwanted pop-ups are appearing on a computer'...
Question 500: A technician is selling up a computer that will have a hyper...
Question 501: A technician is in the process of upgrading Windows 8 to Win...
Question 502: A technician receives the Chief Executive Officer's (CEO's) ...
Question 503: A technician is investigating an application that has crashe...
Question 504: A technician has installed two new drives in a computer in t...
Question 505: Joe, a user, calls the help desk from a coffee shop while on...
Question 506: A Linux user report that an application will not open and gi...
Question 507: A technician is monitoring a network and notices an outage h...
Question 508: A user has reported that a computer is running extremely slo...
Question 509: A technician needs to edit a protected .dll file but cannot ...
Question 510: A technician is deploying a PXE installation of a new OS ont...
Question 511: A user calls the help desk regarding a new Windows issues th...
Question 512: A Mac user's operating system became corrupted, and files we...
Question 513: A user calls the help desk regarding a new Windows issue tha...
Question 514: A technician was contacted regarding an issue affecting hund...
Question 515: A network administrator received a report that the disk stor...
Question 516: A technician accessed a network share from a computer joined...
Question 517: A technician wants to secure a company's laptops by preventi...
Question 518: A customer built a computer with the following specification...
Question 519: Joe, a user, notices the data stored on his desktop has disa...
Question 520: Which of the following security tools can leverage the onboa...
Question 521: A user's corporate email is missing the shared inbox folders...
Question 522: A technician is installing a Linux operating system and is p...