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Exam Code:	7750X
Exam Name:	Avaya IP Office™ Contact Center Implementation and Expanded Configuration Exam
Certification Provider:	Avaya
Free Question Number:	68
Version:	v2018-03-20
Rating:
# of views:	1063
# of Questions views:	31720
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Exam Question List: Question 1: Historical reports can be scheduled to email to a user, but ...; Question 2: What is the first point of contact if a call comes into the ...; Question 3: To instruct the agent to give information to certain callers...; Question 4: When creating task flows, you can create a section of task f...; Question 5: If you implement a new IP Office Contact Center (IPOCC) on a...; Question 6: Which application do you use to change the time of the re-oc...; Question 7: In the IPOCC installation folder, there is a Task flow examp...; Question 8: You have created a Task flow for a customer, and you can see...; Question 9: Which license is required to provide telephony call control ...; Question 10: When a software component stops working, which IPOCC compone...; Question 11: In which section can you enable the ability to change topic ...; Question 12: When setting up skill-based routing, you have to create task...; Question 13: To help with the designing of complex IVR scripts, Avaya hav...; Question 14: Which two Elements are known as Destination Elements? (Choos...; Question 15: What item is required to enable temporary Announcements in t...; Question 16: View the Exhibit. (Exhibit) Refer to the exhibit. In the IP ...; Question 17: A customer requires the ability to email historical reports ...; Question 18: View the Exhibit. (Exhibit) Refer to the exhibit. The exhibi...; Question 19: Which Text-to-Speech engine is supported with IP Office Cont...; Question 20: You have created a new real-time screen for the agents, and ...; Question 21: You have imported the "choice_Transfer_to_Extension" IVR scr...; Question 22: In a historical report, where does Avaya recommend that you ...; Question 23: Which two statements about Database integration in the IP Of...; Question 24: You are installing the IPOCC software on a customer provided...; Question 25: With respect to IP Office Contact Center Release 9.1.6 and a...; Question 26: Before restoring any of IPOCC databases, what must you do?...; Question 27: A customer has requested to display real-time information us...; Question 28: When you open a task flow set to make changes to the task fl...; Question 29: In which database are the IPOCC configuration, reporting sta...; Question 30: View the Exhibit. (Exhibit) Refer to the exhibit. In the exh...; Question 31: Where can you create new chat scripts?...; Question 32: You have successfully deployed an IPOCC server in the custom...; Question 33: When a call is in the task flow, the system is constantly ch...; Question 34: You have added the Silent Monitor button to the contact bar,...; Question 35: View the Exhibit. (Exhibit) Refer to the exhibit. The exhibi...; Question 36: The call center supervisor wants to run a Historical and Rea...; Question 37: An agent requires their UI to open and begin with a customiz...; Question 38: The basic default task flow is created when you import the d...; Question 39: To display only the service related messages for each proces...; Question 40: Which component is responsible for the routing within a IVR ...; Question 41: The queue full element routes callers depending on the numbe...; Question 42: The Task Reporting Server writes defined, task specific data...; Question 43: You have entered your licenses successfully, and now you wan...; Question 44: Which two factors determine which call will be routed via th...; Question 45: The "Voice mail" Source element allow voicemail messages to ...; Question 46: In the TTrace default configuration, after how many days wil...; Question 47: What is the default port for chat server registration?...; Question 48: At which point are Telephone, Email, Chat, and Voicemail tas...; Question 49: What would you use to import IPOCC licenses?...; Question 50: For which purpose would you assign an Address book to a Prof...; Question 51: Prior to using the dataimport.exe file, which action should ...; Question 52: Which two connections between IP Office and IP Office Contac...; Question 53: Which tool do you use to troubleshoot an IVR script?...; Question 54: View the Exhibit. (Exhibit) Refer to the exhibit. You are cr...; Question 55: How can you see if your address book has imported successful...; Question 56: Which process is responsible for the TAPI connection between...; Question 57: In TTrace, what must be activated to show the service-relate...; Question 58: What are the three types of dialers available? (Choose three...; Question 59: If the word "help" is in the subject of the emails sent from...; Question 60: Your data import has returned the message that the import ha...; Question 61: View the Exhibit. (Exhibit) Refer to the exhibit. In this ou...; Question 62: What is used to check that all IPOCC services are up and run...; Question 63: You have created your IVR script and activated it, however w...; Question 64: You need to make a change to the task flow, and when you sel...; Question 65: When agents login to their UI, by default the landing page i...; Question 66: What are two ways that supervisors may be given the ability ...; Question 67: You have completed the Avaya_IP_Office_Contact_Center_Config...; Question 68: Which three preconditions must be met to import the configur...

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