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Exam Code:6210
Exam Name:Avaya Aura® Contact Center Implementation Exam
Certification Provider:Avaya
Free Question Number:64
Version:v2018-03-22
Rating:
# of views:1116
# of Questions views:30504
Go To 6210 Questions

Recent Comments (The most recent comments are at the top.)

Steven C - Aug 26, 2021

No.# Just wanted to ask if you would be interested in getting external help with graphic design? We do all design work like banners, advertisements, photo edits, logos, flyers, etc. for a fixed monthly fee.

We don't charge for each task. What kind of work do you need on a regular basis? Let me know and I'll share my portfolio with you.

Prashanjeet Pal - Sep 21, 2020

No.# Correct Answer is D

https://downloads.avaya.com/css/P8/documents/101017434 (p.372)

Prashanjeet Pal - Sep 18, 2020

No.# Correct Answer: C

https://downloads.avaya.com/css/P8/documents/101017335 (p. 92)

Prashanjeet Pal - Sep 18, 2020

No.# Correct Answer is C.

https://downloads.avaya.com/css/P8/documents/101017345 (p. 223)

Prashanjeet Pal - Sep 18, 2020

No.# Correct Answer is B,C,D

Skillset based routing is performed by CCMS
TTS (Text to Speech) is performed by TTS server, in integration with Avaya Aura Experience Portal

** anchoring of calls is one of the main functionality of AAMS. So, CCMS anchor the iincoming call on to AAMS port and then go through the script to find the available agent, and then conference that agent with anchored call.

Prashanjeet Pal - Sep 18, 2020

No.# Correct Answer is B

• Stop shadowing if shadowing is running on the standby server.
• Stop all Contact Center services using the SCMU utility, if services are running.

Prashanjeet Pal - Sep 18, 2020

No.# Correct Answer B

Valid range is 224.0.1.0 to 239.255.255.255

Prashanjeet Pal - Sep 18, 2020

No.# Correct is B

correct path & filename is "D:\Avaya\Logs\Common Components\CC_DBMaintenance.log"

Prashanjeet Pal - Sep 18, 2020

No.# Correct Answer: D

There is nothing called "Contact Center System Framework and Monitor Utility" in AACC

Prashanjeet Pal - Sep 17, 2020

No.# A and D,

We add AACC as a trusted host in AES. Routing policy is needed to route the contacts

Prashanjeet Pal - Sep 17, 2020

No.# Correct Answer is C.

https://downloads.avaya.com/css/P8/documents/100178588 (p.59) , step 3

Prashanjeet Pal - Sep 17, 2020

No.# B,C,D

Tony park - Jul 30, 2018

No.# A b
It is so easy.

Tony park - Jul 30, 2018

No.# D
Show HA program.

Tony park - Jul 30, 2018

No.# A c d
Aes dose not have root certification.

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Exam Question List
1 commentQuestion 1: To log in to the Avaya Aura® Media Server (AAMS) Element Man...
1 commentQuestion 2: Avaya Aura® Application Enablement Services (AES) is a set o...
1 commentQuestion 3: From the High Availability (HA) utility under Configuration,...
Question 4: For Avaya Aura Contact Center (AACC) High Availability (HA),...
Question 5: Which three Operating Systems are supported for an Avaya Age...
Question 6: You have increased the multicast time to live value on the C...
Question 7: After a successful installation of Avaya Aura® Contact Cente...
1 commentQuestion 8: Avaya Aura® Contact Center (AACC) supports VMware® vSphere. ...
Question 9: You can install the Contact Center Server Utility on a stand...
1 commentQuestion 10: By which method can you verify the status of the Data Execut...
Question 11: After you complete the Avaya Aura® Contact Center (AACC) ins...
Question 12: While configuring an agent in Contact Center Manager Adminis...
Question 13: During the Avaya Aura® Contact Center (AACC) software instal...
Question 14: A customer has purchased Avaya Aura® Contact Center (AACC) w...
Question 15: Orchestration Designer (OD) is used to create applications w...
Question 16: You are deploying Avaya Agent Desktop (AAD) for the first ti...
Question 17: During the Microsoft Windows installation, you must provide ...
Question 18: When setting up scheduled backups to a network location, whi...
1 commentQuestion 19: When configuring servers for an Avaya Aura® Contact Center (...
Question 20: You have created a new application (script) in Orchestration...
1 commentQuestion 21: A customer has Avaya Aura® Contact Center (AACC) and Avaya A...
Question 22: You are preparing to activate the Agent Desktop Displays (AD...
Question 23: Which operating system is supported for Avaya Aura® Contact ...
Question 24: You are preparing for the first backup Avaya Aura® Contact C...
Question 25: Contact Center License Manager provides central control and ...
Question 26: For Avaya Aura® Contact Center R7, which three statements re...
Question 27: Which three Mission Critical High Availability (HA) solution...
Question 28: You are preparing to install the Agent Desktop Displays (ADD...
Question 29: After the Avaya Aura® Media Server High Availability (HA) pa...
Question 30: After completing the Avaya Aura® Contact Center installation...
Question 31: A customer supplies a server that fully meets the Platform V...
Question 32: You are installing Avaya Agent Desktop (AAD) on an agent PC....
Question 33: In Contact Center Release 7, Contact Center Manager Administ...
Question 34: Avaya Aura® Contact Center (AACC) uses Avaya Aura® Media Ser...
1 commentQuestion 35: Which utility is used to status and manage the services in C...
1 commentQuestion 36: When a SIP INVITE message arrives at the Contact Center Mana...
Question 37: Which two statements about scheduled backups are true? (Choo...
Question 38: Avaya requires that a remote support access tool be configur...
1 commentQuestion 39: A systems engineer has just completed a database maintenance...
Question 40: Avaya Aura® Contact Center (AACC) uses the media processing ...
Question 41: Which method does Avaya recommend for installing Avaya Aura®...
1 commentQuestion 42: Avaya Agent Desktop (AAD) is installed on the agent PCs, and...
Question 43: To ensure resiliency, you have been asked to add an addition...
Question 44: A customer has installed Avaya Aura® Contact Center (AACC) o...
Question 45: You will need to configure Internet Explorer (IE) options to...
Question 46: Which two statements about the License Manager (LM) Configur...
Question 47: Which core Contact Center component manages functions such a...
1 commentQuestion 48: You are preparing to install an Avaya Aura® Contact Center R...
Question 49: Which three statements about Avaya Aura® Contact Center (AAC...
Question 50: On which servers is the Enable Switchover function available...
1 commentQuestion 51: You are configuring the Real-Time Statistics Multicast (RSM)...
Question 52: In a Mission Critical AACC High Availability (HA) campus sol...
Question 53: In a customer's Local Area Network, some segments in the net...
Question 54: You are configuring the Windows Operating System for an Avay...
Question 55: You have been asked to install an Avaya Aura® Contact Center...
1 commentQuestion 56: When performing a database restore, Avaya Aura® Contact Cent...
Question 57: The Avaya Aura® Media Server High Availability (HA) feature ...
Question 58: Which tool is used to verify the Communication Control Toolk...
1 commentQuestion 59: You are installing a SIP-based Avaya Aura® Contact Center (A...
Question 60: Which features should be enabled in the Windows Server opera...
Question 61: You are preparing the Windows server for the installation of...
Question 62: In Orchestration Designer (OD) from the Application menu, do...
1 commentQuestion 63: A customer has purchased the Agent Greeting feature to provi...
1 commentQuestion 64: The installation of the Contact Center Manager Administratio...