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| Exam Code: | 6210 |
| Exam Name: | Avaya Aura® Contact Center Implementation Exam |
| Certification Provider: | Avaya |
| Free Question Number: | 64 |
| Version: | v2018-03-22 |
| Rating: | |
| # of views: | 1116 |
| # of Questions views: | 30504 |
| Go To 6210 Questions | |
Recent Comments (The most recent comments are at the top.)
No.# Just wanted to ask if you would be interested in getting external help with graphic design? We do all design work like banners, advertisements, photo edits, logos, flyers, etc. for a fixed monthly fee.
We don't charge for each task. What kind of work do you need on a regular basis? Let me know and I'll share my portfolio with you.
No.# Correct Answer is D
https://downloads.avaya.com/css/P8/documents/101017434 (p.372)
No.# Correct Answer: C
https://downloads.avaya.com/css/P8/documents/101017335 (p. 92)
No.# Correct Answer is C.
https://downloads.avaya.com/css/P8/documents/101017345 (p. 223)
No.# Correct Answer is B,C,D
Skillset based routing is performed by CCMS
TTS (Text to Speech) is performed by TTS server, in integration with Avaya Aura Experience Portal
** anchoring of calls is one of the main functionality of AAMS. So, CCMS anchor the iincoming call on to AAMS port and then go through the script to find the available agent, and then conference that agent with anchored call.
No.# Correct Answer is B
• Stop shadowing if shadowing is running on the standby server.
• Stop all Contact Center services using the SCMU utility, if services are running.
No.# Correct Answer B
Valid range is 224.0.1.0 to 239.255.255.255
No.# Correct is B
correct path & filename is "D:\Avaya\Logs\Common Components\CC_DBMaintenance.log"
No.# Correct Answer: D
There is nothing called "Contact Center System Framework and Monitor Utility" in AACC
No.# A and D,
We add AACC as a trusted host in AES. Routing policy is needed to route the contacts
No.# Correct Answer is C.
https://downloads.avaya.com/css/P8/documents/100178588 (p.59) , step 3
No.# B,C,D
No.# B (313)
https://www.google.co.kr/url?sa=t&source=web&rct=j&url=https://support.avaya.com/css/P8/documents/100178596&ved=2ahUKEwi58JjY7MbcAhWDVLwKHbZuA7cQFjAJegQIBxAB&usg=AOvVaw3U7KE8ZGo3qPC7LFuBqrMn
No.# A b
It is so easy.
No.# D
Show HA program.
No.# A c d
Aes dose not have root certification.
No.# Answer is D
https://www.google.co.kr/url?sa=t&source=web&rct=j&url=https://support.avaya.com/css/P8/documents/101050631&ved=2ahUKEwi04-eb5sbcAhUOhrwKHSEqDwAQFjACegQIAhAB&usg=AOvVaw26TPsES4fK6D3x4TTPQ6Sz