SAFe-APM Exam Dumps | A Product Manager in a business-to-business market wants to disrupt a competitor by changing the work

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ScaledAgile.SAFe-APM.v2024-08-23.q30
Question 17

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Question 17/30

A Product Manager in a business-to-business market wants to disrupt a competitor by changing the work processes of a complex industrial process. Which Design Thinking tool will help in redesigning the work processes?

A. Buy a Feature

B. Journey maps

C. Buyer personas

D. Value proposition canvas

Correct Answer: B

Journey maps are a design thinking tool that help visualize the steps, interactions, and emotions of a user as they go through a process or a service. Journey maps can help redesign work processes by identifying the pain points, opportunities, and gaps in the current state, and by generating ideas for improving the user experience and value proposition in the future state. Journey maps can also help communicate the user needs and expectations to the stakeholders and align them on a common vision and goal.
References:
* Journey Maps - Scaled Agile Framework
* Journey Mapping 101 | Nielsen Norman Group
* Journey Mapping: The Ultimate Guide | Miro
* Journey Mapping: How to Create One and Why It's Important

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Question List (30q): Question 1: Qualitative research fuels innovation when designed to explo...; Question 2: Which item on the ART planning board might indicate a market...; Question 3: Which horizon describes the desired state as stable solution...; Question 4: What activity would be performed to create an ARTs PI Roadma...; Question 5: What information does a Product Manager contribute during PI...; Question 6: When estimating Feature effort in the analysis stage of the ...; Question 7: Who commonly facilitates the PO Sync event?...; Question 8: A company that typically markets to small companies has a gr...; Question 9: Which statement is true about personas?...; Question 10: The "chasm" can occur between visionaries and what segment o...; Question 11: The Architectural Runway is a key part of which aspect of th...; Question 12: When calculating Weighted Shortest Job First (WSJF), what ac...; Question 13: The Architectural Runway is a key part of which aspect of th...; Question 14: What is the key concern when evaluating the fit for a market...; Question 15: When dealing with a complex product, what is best defined as...; Question 16: What is the most important planning question for primary res...; Question 17: A Product Manager in a business-to-business market wants to ...; Question 18: What is the most important information to communicate in a p...; Question 19: Which of the following is a customer-centric requirement art...; Question 20: What aspect of a product or service does the "Golden Circle"...; Question 21: What is a result of using personas and empathy maps together...; Question 22: Which research activity primarily drives product strategy in...; Question 23: Which aspects of a product's strategic intent can personas h...; Question 24: Which event tracks the progress of the ART toward meeting th...; Question 25: What is one strength of qualitative research?...; Question 26: What statement is true about designing an application progra...; Question 27: Which artifact do Product Managers create to facilitate alig...; Question 28: Which statement is true about designing a data strategy?...; Question 29: In which Roadmap Feature bucket would a Product Manager plac...; Question 30: What does a successful minimum viable product (MVP) that has...

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