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A developer is asked to develop a new AppFxchange application. A feature of the program creates Survey records when a Case reaches a certain stage and is of a certain Record Type. This feature needs to be configurable, as different Salesforce instances require Surveys at different times. Additionally, the out-of-the-box AppExchange app needs to come with a set of best practice settings that apply to most customers.
What should the developer use to store and package the custom configuration settings for the app?

Recent Comments (The most recent comments are at the top.)

Fa3il khayr - Oct 16, 2024

Correct
the best choice for storing configuration settings that need to be packaged and deployed with a managed package (like an AppExchange app). It allows you to define metadata types that can store configuration data and package them with default values (best practice settings) that can be included in the app. Custom metadata records can be updated post-installation, allowing for flexibility when different Salesforce instances require different configurations.

Although custom settings are used for configuration, they are less ideal in this case because they don't support packaging default values for different instances. They are more suitable for user-specific or org-specific settings that aren't meant for packaging and deployment.

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