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Universal Containers has an existing automation where a custom record called Account Plan is created upon an Account being marked as a Customer. Recently, a Workflow Rule was added so that whenever an Account is marked as a Customer, a 'Customer Since' date field is updated with today's date. Now, since the addition of the Workflow Rule, two Account Plan records are created whenever the Account is marked as a Customer. What might cause this to happen?
Correct Answer: C
Recent Comments (The most recent comments are at the top.)
Anything101 - Dec 06, 2025
B would only be a mitigation, not the root cause. The question isn't asking what is CAUSING this to occur, not how to prevent it.
The answer is C.
In another version of this question, the workflow option is replaced with:
"The flow is configured to use an 'Update Records' element"
This would also be the answer, as an Update Records element is DML causing the trigger to fire again.
To MITIGATE this, you could use a static variable on the trigger, or change the flow to be a fast field update.
Igris - Jun 26, 2025
Correct ans is B. The Apex trigger does not use a static variable to ensure it only fires once.
This is a classic trigger reentry problem. Because Flows can cause record updates, triggers can fire multiple times in a single transaction. If the Apex logic lacks a static guard, it runs again and inserts duplicates.
Aditya - Jul 20, 2022
correct answer is B. As explained by Itay
Itay Eshet - Apr 08, 2022
A Workflow Rule can't create this "Account Plan" record. B is correct.
Recent Comments (The most recent comments are at the top.)
B would only be a mitigation, not the root cause. The question isn't asking what is CAUSING this to occur, not how to prevent it.
The answer is C.
In another version of this question, the workflow option is replaced with:
"The flow is configured to use an 'Update Records' element"
This would also be the answer, as an Update Records element is DML causing the trigger to fire again.
To MITIGATE this, you could use a static variable on the trigger, or change the flow to be a fast field update.
Correct ans is B. The Apex trigger does not use a static variable to ensure it only fires once.
This is a classic trigger reentry problem. Because Flows can cause record updates, triggers can fire multiple times in a single transaction. If the Apex logic lacks a static guard, it runs again and inserts duplicates.
correct answer is B. As explained by Itay
A Workflow Rule can't create this "Account Plan" record. B is correct.