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Question 49/67
Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app Whet should NTO consider when building the MR help desk app?
Recent Comments (The most recent comments are at the top.)
B is correct
B should be the correct answer
B is correct:
https://www.salesforce.com/products/platform/best-practices/hr-apps/
NTO can use Employee Cloud, which is a solution that allows NTO to create employee experience sites using Experience Cloud.
Empower employees to help themselves with a self-service help desk -
Customer service is no longer just for customers. HR and IT can deliver the same level of amazing digital experience and self-service knowledge to all of your employees with a digital help desk. Employees need self-service tools to keep them happy, healthy, and productive. Centralize knowledge and self-service channels into one experience to help employees find answers for any question. Empower your employees with an intelligent help desk so they spend less time looking for answers and more time being productive. This helps everyone in your organization find the information they need with knowledge articles and open cases.