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A. Patients as Person Accounts, Payment providers as Accounts, & Doctors as Contacts
this is the correct answer
C is correct.
"Person accounts can’t have direct relationships with other accounts or contacts. However, you can use Contacts to Multiple Accounts to create indirect relationships between a person account and another person account, business account, or contact."
If we go with B. One contact will be either related to payment provider or a doctor. We need payment providers to support multiple patients and also doctors to support multiple patients. Patient A related to Payment provider B and Doctor D at the same time
https://help.salesforce.com/s/articleView?id=sf.account_person_behavior.htm&type=5
The optimal selection by the data architect should be:
A. Patients as Person Accounts, Payment providers as Accounts, & Doctors as Contacts
Here’s why:
Patients as Person Accounts: In Salesforce, a Person Account is used to store information about individual people by combining certain aspects of accounts and contacts into a single record. This is suitable for patients who are individuals needing care.
Payment Providers as Accounts: Accounts in Salesforce are used to store information about companies or organizations. In this case, the organizations who pay for the care can be considered as Accounts.
Doctors as Contacts: Contacts in Salesforce are used to store information about individuals associated with the accounts. As doctors are individuals providing care and are associated with the payment providers (accounts), they can be mapped as Contacts. This also allows for the possibility of one doctor (contact) being associated with multiple accounts (payment providers), which aligns with the requirement that doctors need to support multiple patients.
This setup would allow the healthcare provider to track patient care effectively....
A
Patients: Since patients are individuals who need care, using Person Accounts would be appropriate. Person Accounts in Salesforce allow you to track individual people as both contacts and accounts. This allows for a comprehensive view of patient information and their interactions.
Payment providers: These are organizations that pay for patient care. Using Accounts to represent payment providers would be suitable since they are organizational entities. Accounts in Salesforce are typically used to represent companies, organizations, or entities.
Doctors: Doctors provide care plans for patients and need to support multiple patients. Using Contacts to represent doctors would be ideal as contacts represent individuals associated with an account (in this case, the doctors would be associated with the payment providers' account). Contacts allow for tracking individual-level information and activities associated with an account.
Person Accounts for doctors as well, which is not necessary as doctors are not individual patients but rather professionals associated with the care provider organization.
Accounts for patients? would not capture the individual-level information of patients. Person Accounts are specifically designed for individual-level tracking of people and their interactions.
Therefore, the optimal selection for mapping the actors to Salesforce objects would be Patients as Person Accounts, Payment providers as Accounts, and Doctors as Contacts (Option A)....
In real life doctor is usually an account as they have several contacts (assistant, office and so on). The only answer left is B.
ans is B
ans is B
Correct ans is B