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Which of the following is recognized as a ranking system for businesses to utilize in reviewing employee behavior and ensuring that it meets the established standards?
Correct Answer: B
Explanation: BARS refers to the Behaviorally Anchored Rating Scale that employers may use internally to determine whether employee behavior is meeting the standards. MBO (with no "S" at the end) typically refers to Management by Objective, in which businesses set certain goals and work toward reaching them within an established frame of time. TQM (no "S" at the end) refers to Total Quality Management, which is a program designed to improve business activity to increase the value for customers. PBT (also with no "S" at the end) refers to PerformanceBased Training and is intended to assist employees with improving their performance in certain jobs.