Which of the following would BEST help to ensure that an incident receives attention from appropriate personnel in a timely manner?
Correct Answer: D
Explanation
Implementing incident escalation procedures is the best way to ensure that an incident receives attention from appropriate personnel in a timely manner, because it defines the roles and responsibilities, communication channels, and escalation criteria for handling different types of incidents34. Incident escalation procedures help to prioritize and coordinate the response efforts and ensure that the incident is resolved by the most qualified and authorized personnel. Completing the incident management log, broadcasting an emergency message, and requiring a dedicated incident response team are not sufficient to ensure that an incident receives attention from appropriate personnel in a timely manner, because they do not specify how to escalate the incident based on its severity, impact, or complexity. References: 3: CISA Review Manual (Digital Version), Chapter 6, Section 6.3.2 4: CISA Online Review Course, Module 6, Lesson 3