Which of the following is the MOST comprehensive method to report on overall IT performance to the board of directors?
Correct Answer: A
A balanced scorecard is the most comprehensive method to report on overall IT performance to the board of directors, as it provides a holistic view of the IT value proposition, covering four perspectives: financial, customer, internal process, and learning and growth. A balanced scorecard helps to align IT goals and objectives with the enterprise strategy, measure and monitor IT performance, and communicate IT value to the board and other stakeholders123. References := CGEIT Exam Content Outline, Domain 3, Subtopic B:
Performance Measurement and Optimization, Task 1: Establish and monitor IT performance measurement systems to evaluate the extent to which IT delivers on its strategic objectives and desired outcomes.