CGEIT Exam Dumps | Due to continually missed service level agreements (SLAs), an enterprise plans to terminate its contract

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Question 86/241

Due to continually missed service level agreements (SLAs), an enterprise plans to terminate its contract with a vendor providing IT help desk services. The enterprise s IT department will assume the help desk-related responsibilities. Which of the following would BEST facilitate this transition?

A. Requiring the enterprise architecture (EA) be updated

B. Validating that the balanced scorecard is still meaningful

C. Ensuring IT will operate at a lower cost than the vendor

D. Ensuring a change management plan is in place

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Question 86/241

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