CGEIT Exam Dumps | An enterprise's service center is experiencing long delays in fulfilling! T service requests and very

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Question 59/241

An enterprise's service center is experiencing long delays in fulfilling! T service requests and very low customer satisfaction. The BEST way to determine if staff competency is the root cause of these performance problems is to compare required staff competencies with:

A. certification requirements.

B. current skills inventory.

C. training program completions.

D. hiring and staffing practices.

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Question 59/241

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