QQ0-301 Exam Dumps | Your team is expected to resolve most incidents and problems themselves without sending deskside personnel

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HDI.QQ0-301.v2022-03-08.q72
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Question 4/72

Your team is expected to resolve most incidents and problems themselves without sending deskside personnel to support the customer. However, there are occasions when the team needs to offer deskside support. What is the best reason for using deskside support?
(Choose 1)

A. Your team cannot resolve the problem using remote support methods.

B. Your team should be more visible in the company.

C. Your team is short-staffed due to training commitments.

D. Your team is unsure of how to resolve the problem.

Correct Answer: A

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