The difference between intentional and unintentional insider threats is their behavior. Intentional insider threats are malicious actors who deliberately misuse their access to harm the organization or its assets. Unintentional insider threats are careless or negligent users who accidentally compromise the security of the organization or its assets. Their access levels, risk factors, and rates of occurrence may vary depending on various factors, but their behavior is the main distinction. Reference: CompTIA Cybersecurity Analyst (CySA+) Certification Exam Objectives (CS0-002), page 12; https://www.cisa.gov/sites/default/files/publications/Insider_Threat_Mitigation_Guide_508.pdf