220-1001 Exam Dumps | Acustomer reports being unable to display a presentation on an external monitor. A technician is dispatched

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Question 116/255

Acustomer reports being unable to display a presentation on an external monitor. A technician is dispatched to troubleshoot the issue and discovers it will display on a different external monitor.
The new monitor has 4K native resolution, while the old one has full HD native resolution. Both monitors work fine while connected to another computer. Which of the following procedures should the technician try FIRST?

A. Adjust the resolution.

B. Configure to display in mirroring mode.

C. Replace the external monitor cable.

D. Perform a full system reinstallation.

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